The current pandemic is closing schools, restaurants, hotels and dog shelters. It was in shelters that Tekro previously tested its nutritional products. They have always tried to find out how the food tastes to the animals so that they can adjust the products if necessary and deliver only pure quality to the pet owners. Despite the closure of the shelters, Tekro did not want to give up objective feedback from the boarders themselves. That's why they turned to Testuj.to. To get authentic reviews and test a total of 3 types of pet kibble, we chose a blind tasting method. We used our loyal community of testers, ŽENY s.r.o., who collected 125 reviews and questionnaires for Tekro.
Our furry pets undoubtedly deserve a diet that is palatable and that also provides them with all the necessary nutrients. That is why Tekro carefully tests its products before they reach the market. Before the coronavirus pandemic, testing was carried out in shelters. But now they are empty. Testing at the suppliers themselves is a difficult choice for Tekro because of limited capacity, commercial pressures and possible biased results. Quality testing is also crucial for the production of packaging, on which all ingredients must be listed. If, for example, a new range of kibble is later found to be not so tasty to dogs, the million-dollar packaging must be thrown away. So how can we get the data right, minimise waste and please especially hungry pets?
The main challenge was to ensure transparency of the results and their timely delivery due to the quality and palatability verification of the products and the design of the packaging. The testing was especially enjoyed by the pets of our testers. They received from us packages of kibble marked simply with the letters C, D, and E. So they had no idea what product they were serving. This allowed us to get unbiased feedback and even information about the animals' behaviour, because the testers took the blind tasting really seriously and didn't want to leave anything to chance. These were their pets, after all.